phone etiquetteHow to Answer the Phone Professionally: Scripts
How to answer a business call professionally: the four-part greeting, scripts for holds, transfers and angry callers, and the mistakes that lose customers.
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AI receptionist for small business
Your AI receptionist. Every call answered.
One AI receptionist that answers your calls, replies to website chats, and makes outbound follow-ups, booking straight into your calendar, 24/7. Monthly plans with minutes included, no new software, keep your number.
60 free minutes
No credit card required
Live in about 10 minutes
From $49/mo · phone, chat & outbound · see pricing
Incoming call
Rinqly is answering…
Hear it answer for your own business
Paste your website and hear it live in about 30 seconds: free, no account needed.
Rinqly in 50 seconds
Stay present. Rinqly answers the phone.
See how a busy front desk keeps giving great in-person service while Rinqly takes care of the next customer calling.
- Every call answered, day or night
- Questions handled and appointments booked
- Your team stays focused on the customer in front of them
Channels
One AI, across every channel
Phone, website chat, and outbound calls: all powered by the same agent that knows your business.
Phone receptionist
Answers every call 24/7, books the appointment, and emails you a summary.
Incoming call · Rinqly answering
Do you have anything Tuesday afternoon?
Yes, 2:00 or 4:00 works.
Booked Tue 2:00 PM
- Answers every call, day or night
- Books straight into your calendar
- Call summaries + transcripts after every call
Website chat widget
Embed an AI chat assistant on your site: the same brain as your phone agent.
Live chat on your site
What are your hours?
We're open Mon–Sat, 8am–6pm. Want me to book you in?
- One line of code to install
- Knows your business from your FAQs & docs
- Visitors can upload photos and files
Outbound campaigns
NewUpload a list and let your AI place the calls: reminders, follow-ups, review requests.
Appointment reminders · 142 calls
Jane D.Confirmed
Mike R.Reminded
Sara P.Dialing…
- CSV upload, then click Start
- Tracks every lead and outcome
- Same knowledge as inbound
19 industry templates
Ready-made for dental, legal, salons, home services and more.
Natural-sounding voices
A male or female voice, in English or Spanish. It says it is an AI if a caller asks.
Knows your business
Add FAQs, upload PDF, Word or text files: one knowledge base for every channel.
Keep your number
Forward your existing line. Live in about 10 minutes, no migration.
How It Works
Up and Running in 3 Simple Steps
No technical skills needed. No complex setup. Just results.
STEP 01
Pick Your Industry
Select your business type. Whether you need an AI receptionist for a dental office, home services, or a hair salon, you get a pre-configured agent tailored to your industry.
STEP 02
Customize in Minutes
Edit your greeting, add FAQs, pick a male or female voice. Your agent comes pre-loaded with an industry template: just tweak and go.
STEP 03
Hear It Before You Go Live
Type your website address on this page. Once Rinqly has read your site, talk to your receptionist in the browser or call the demo number it shows.
Built for US Small Businesses
One receptionist for your calls, your website chat and your follow-ups
19
Industry Templates
24/7
Call Answering
3
Channels, One Agent
10 min
To a Ringing Line
The math
10× cheaper than a receptionist. Answers more calls.
Ruby charges $245/mo for 50 minutes. A full-time receptionist runs $2,500+ and goes home at 5pm. Rinqly answers every call, day or night, on a monthly plan with minutes included.
Rinqly AI
$99/mo · 280 min
- Answers 24/7
- Answers several calls at once
- Books appointments
- Never calls in sick
- Setup in 10 minutes
Answering service
$245/mo · 50 min (Ruby)
- Answers 24/7
- Answers several calls at once
- Books appointments
- Never calls in sick
- Setup in 10 minutes
Human receptionist
$2,500+/mo · 1 person
- Answers 24/7
- Answers several calls at once
- Books appointments
- Never calls in sick
- Setup in 10 minutes
Want the full breakdown? See full AI receptionist pricing , build your own plan with phone, chat, and outbound.
From the blog
Guides to never miss a call
Every missed call is a customer who called someone else.
Rinqly picks up 24/7, books the appointment and emails you the summary. About ten minutes to set up.
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On call · 7:42 PM
Hi, do you have anything Thursday? My sink is leaking.
Thursday 10 AM is open. Can I take your name and address?
Booked, logged, and in your inbox before the call ends.